FREE Prepaid returns and/or exchanges within the U.S.


Returns should be mailed to us at the following address:


18 Silver In

503 Plainsboro Road, Suite 2 A, Plainsboro Center New Jersey 08536, United States


United States


Reach us by Phone:

+1 (609) 216-5455

9 am - 5 pm PST, Monday through Friday

For your convenience, We provide prepaid return shipping labels for returns and/or exchanges within the United States All returns must be postmarked within 30 days of the purchase date. All returned items must be in a new and unused condition, with all original tags and labels attached.

When you place an order through our website, we will maintain your order information for our records unless and until you ask us to delete this information. Retaining this order information facilitates the administration of Our 100% guarantee on our products and provides the mechanism for processing return and exchange requests and providing replacements and refunds of ordered items.

You have the right to request that your order information be deleted in accordance with applicable laws. Individuals wishing to exercise their data protection rights in this manner will be prevented from returning or exchanging items from deleted orders and prevented from receiving refunds for or replacements of items from deleted orders.

Product Guarantee

All of Our products are 100% guaranteed. If for any reason or at any time you are not satisfied with your purchase, you may return your item for an exchange (shipping charges apply for exchanges outside the United States) or full refund using a complimentary return shipping label. When sending a return, please include a note with your contact information, the reason for the return, and desired outcome. 


For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange 

+1 (609) 216-5455


If you have any questions concerning our return policy, please write us at